The T&C form part of a contract between A-Website-4u (AW4u) and you the client.
The following is a generalisation but never the less has been the normal working
practice between AW4u and their clients. Unless there is some other agreement the
following takes precedence.
- The principal method of communication is via email and land line phone. In some
instances items will be posted or faxed. Although a personal visit may be necessary
during the earliest contact, it is deemed unnecessary there after, but this is flexible
if essential
- All data to be supplied for the website must be transmitted or otherwise supplied
in a digital format. Data that is supplied in a non digital format and requires
transforming into a digital format may incur extra charges.
- After initial communication between AW4u and the client, and having formed an understanding
of the clients requirements, and the client has shown a definite interest in owning
a website the client will be issued with a quotation or estimate for the total service
and an invoice which usually only covers the cost of domain name registration or
transfer of an existing domain name and purchase of web space with a website hosting
company.
- Fees, for the registration of a domain name or a transfer of an existing name and
hosting of websites, are payable in advance before any work commences.
- Paying the fee outlined in 4 above is your commitment to pay all the agreed fees
for the whole website
- 10 working days or less (or other timing agreed by both parties) after issuing the
invoice outlined in 3 above a further invoice will be issued for approximately 50%
of the quotation or estimate, or a rewritten estimate that incorporates any changes
that may have occurred in the mean time.
- 10 working days or less (or other timing agreed by both parties) after issuing the
invoice outlined in 6 above, and there is an understanding and agreement that the
website has developed mutually acceptably, an agreement will be made where it can
be said ‘it is finished’, (although the nature of a website never really can be said
to be totally finished). With that agreement a final invoice, with any amendments
to cover any changes since the last quotation or estimate, will be issued
- Further invoices will be issued to cover work on the website that falls outside of
the limitations of the ‘maintenance agreement’
- A single instance of Maintenance of a website includes the changing of pictures and
text and other minor alterations which sensibly can be carried out within ½ an hour.
- A one year Maintenance Agreement is from the date of registering the domain name
and purchasing the web space and includes up to 20 instances.
- Any content supplied by AW4u or the Client is the total responsibility of the Client.
AW4u bears no responsibility what so ever and is not responsible for any cost, loss,
damages or any other expenses that may be incurred by the Client for whatever reason.
- Renewal dates. Domain names and website hosting do not always occur on the same day
even if set up at the same time. The client will be invoiced for names and hosting
as separate services. It is advisable to renew the services 7 or more days before
they expire. Clients will be informed of imminent expiry dates and must confirm their
renewal.